Subscription Policy

Subscriptions & Automatic Renewals

• Unless you purchased a ‘lifetime’ license, the software’s license is sold as automatically recurring subscriptions that renew each year on the anniversary of the purchase date.
• All subscriptions automatically renew at the end of the annual license term unless You cancel the subscription prior to the automatic renewal date.
• We cannot grant refunds on renewal payments or on certain other purchases and upgrades. See our Refund Policy.
• For annual subscriptions, we will attempt to send you a renewal reminder email thirty (30) days prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed. Such a reminder would only be a courtesy, and depends on your email client, potentially can end up at your spam box, so do not rely on that email - you alone are responsible for taking any action before a renewal takes effect. Just add yourself a calendar reminder 🙂
• If a subscription renewal fails, the system will attempt to process the payment 3 more times according to our dunning mechanism schedule. After the 4th failed attempt, the subscription will be canceled.
• If you subscribe to the annual plan, and your license expires due to a failed renewal, subscription or license cancellation, the paid features & functionality of the software will be disabled.
• You can always access your account and cancel the subscription via https://herodotus.igrika.dev/dashboard/