Support & Contributing
Getting Help
WordPress.org Support Forum
For the free plugin, use the WordPress.org plugin support forum.
When reporting an issue, please include:
- WordPress version
- PHP version
- Theme name
- List of active plugins
- Steps to reproduce the issue
- Screenshots if applicable
Before Posting
- Read this documentation - your answer may already be here.
- Check the FAQ section.
- Search existing forum threads for similar issues.
- On a staging copy, try deactivating other plugins to isolate conflicts.
- On a staging copy, test a default WordPress theme to isolate theme conflicts.
Bug Reports
For technical bug reports, use the WordPress.org support forum with the tag "bug".
Include:
- Clear description of the expected vs actual behavior
- Steps to reproduce
- Error messages (if any) from browser console or PHP error log
- WordPress debug log output (if
WP_DEBUGis enabled)
Feature Requests
Feature requests and suggestions are welcome on the support forum with the tag "feature request".
Contributing Translations
Help translate Herodotus into more languages via WordPress.org GlotPress.
Contributing Code
The plugin source code is available in the WordPress.org SVN repository.
If you'd like to contribute code improvements:
- Test your changes thoroughly.
- Follow WordPress coding standards.
- Submit a patch or description via the support forum.
License
Herodotus is free software released under the GNU General Public License v2 (GPLv2) or later.
Pro Support
For purchase, licence and Pro issues, use Contact. Manage licences, downloads and subscriptions through the Customer Dashboard. Do not post licence keys or private customer data in public forum threads.
Useful Reproduction Details
Include both Free and Pro version numbers, the exact shortcode or native block settings, date mode, WordPress timezone, image settings, expected result and actual result. For imports include the preview error and a small non-sensitive sample. For styling issues include a screenshot and the affected page URL.
